Refund policy
At Chate Coaching Classes , we aim to provide you with high-quality products and exceptional service. Please review our policy below for returns, exchanges, and refunds.
Returns & Exchanges
- Our products are not eligible for return or exchange, except in cases where we’ve made an error or if the product is damaged or defective.
- We do not accept returns or issue refunds unless the mistake is on our part (such as wrong item shipped or damaged products).
What if I Receive a Damaged, Defective, or Incorrect Product?
- We carefully inspect every order before shipping to ensure everything is in perfect condition.
- However, in the rare event that you receive a damaged, defective, or wrong product, please contact us within 24 hours of receiving your order.
- When contacting us, please provide pictures of the damaged/defective product or wrong item received. This will help us resolve the issue quickly.
What Happens Next?
- If your order is eligible for replacement (due to damage, defect, or our mistake), we will replace the product at no additional cost to you.
- Unfortunately, we do not offer refunds for products. If the item is not eligible for replacement, we will assist you in resolving the matter.
How to Contact Us?
- For any issues with your order, please call Make sure to keep your order number handy and photos of the damaged/incorrect product.
We appreciate your understanding and strive to ensure that you are completely satisfied with your purchase!
